Question 1

What is Fire + Ash's phone number?

Accepted Answer

You can reach Fire + Ash by phone at +1 801-953-9216. Our team typically responds to inquiries within 24 to 48 business hours.

Question 2

How do I contact Fire + Ash?

Accepted Answer

You can contact Fire + Ash by phone at +1 801-953-9216, by email at info@fireashhair.com, or through the contact form at https://fireashhair.com/contact-us/. We typically respond within 24 to 48 business hours.

Question 3

What is Fire + Ash's contact email?

Accepted Answer

The Fire + Ash customer service email is info@fireashhair.com. You can also call +1 801-953-9216 or use the contact form at https://fireashhair.com/contact-us/.

Question 4

What makes Fire + Ash unique?

Accepted Answer

We use only 100% Remy human hair with the cuticle intact and aligned, and a hand-tied and machine hybrid construction that is thin, discreet, and fully cuttable with no return hair. The result is luxury wear that stays soft, shiny, and tangle-free for months, backed by stylist education and support.

Question 5

How do I become an Approved Stylist with Fire + Ash?

Accepted Answer

Apply through our Become an Approved Stylist program. Once approved, you unlock wholesale pricing, dedicated stylist support, and access to our certification and education resources, everything you need to offer Fire + Ash at the chair.

Question 6

Is there education and training available?

Accepted Answer

Yes. The Fire + Ash Academy offers hands-on training covering placement, blending, cutting, and long-term care for both Genius Wefts and Thread Nanos, so every application meets our standard.

Question 7

What lengths and textures are available?

Accepted Answer

Standard lengths are 18 inches and 22 inches, with custom lengths from 14 to 30 inches on request. Textures include Straight, Curly, and Balayage, designed to blend seamlessly with natural hair.

Question 8

Do you offer custom colors and lengths?

Accepted Answer

Yes. Beyond our core shade range, custom lengths from 14 to 30 inches are available, and our two color rings, Straight with 12 shades and Curly with 10 shades, help you match with confidence before ordering.

Welcome | Guest

Welcome | Guest

Thread Nanos – Curly

Genius Wefts – Curly

Your cart is currently empty!

New in store